How can we help?
Email [email protected] — we usually reply within 1–2 business days.
Bambú is not an emergency service. If you are in crisis, contact your local emergency services or a helpline.
FAQ
I already used Bambú. How do I log in?
Update the app and log in with the same email. Your password still works; you can also request an email code, or use Apple or Google with the same email.
I paid for Premium but I do not see it
On the Premium screen tap "Restore purchases" with the same App Store or Google Play account you paid with. Still missing? Email us.
How do I cancel?
From the store where you subscribed (App Store or Google Play). See the subscription terms for step-by-step instructions.
How do I delete my account?
Profile → Settings → Delete account, or email us from your account email.